Personnel Management Key Solution

Customer
Department of Defense

Vendor
PeopleSoft

Functionality
organisational structures, personnel administration and leave, career management, workforce planning as well as recruitment and payroll.

Cost blowout
Originally estimated to cost $25 million, in 2002 Defence admitted that the project was going to end up costing in the order of $70 million.

Reason
“It is the nature of the military salary and allowance processes and systems that is substantially more complex than in the civilian world.”

Source: Defence's payroll system explodes